Customer service
New Service Connections
Persons wishing to apply to connect for service should stop by our office at 621 Northview Street in Paducah and complete a sanitary sewer connection permit. Connection fees and billing will be according to our current rate schedule.
Your Utility Bill
JSA customers receive a statement each month from their water supplier
listing their charges for the previous billing period. This bill includes
JSA sewer service, as well as other charges where applicable, billing
Agents are:
-- Paducah Water (Utility Payment Center)
-- Hendron Water District
Questions concerning your bill or usage should be directed to your water service provider, Paducah Water or Hendron Water District. Questions regarding your sanitary sewer connection should be directed to our office by calling 575-0056.